Privacy Policy

X Formation ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the X Formation platform ("the Platform").

By using the Platform, you agree to the collection and use of information as described in this policy.

We collect information you provide directly to us, such as your name, email address, role (coach or club administrator), and any content you create on the Platform including training plans and player data.

We also collect usage data automatically, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data to help us improve the service.

We use the information we collect to provide, maintain, and improve the Platform; to process your registration and manage your account; to send you service-related notifications; and to respond to your inquiries and support requests.

We may also use aggregated, anonymised data for analytics and product development purposes.

Your data is stored on secure servers and we implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your information from unauthorised access, disclosure, or destruction.

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating the Platform, subject to confidentiality agreements.

We may also disclose your information if required by law or to protect the rights, property, or safety of X Formation, our users, or the public.

The Platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse usage patterns. You can control cookie settings through your browser preferences.

Disabling cookies may affect the functionality of certain features on the Platform.

We retain your personal data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.

Some data may be retained for a limited period after account deletion to comply with legal obligations or resolve disputes.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to object to or restrict certain processing; and to data portability.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or by email. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or visit our Contact page.